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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. These striking designs paid for themselves in media exposure.

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How Navy Federal Balances Digital+Branch CX in its Post-COVID Strategy

The Financial Brand

The post How Navy Federal Balances Digital+Branch CX in its Post-COVID Strategy appeared first on The Financial Brand. Even as digital usage rises, the largest U.S. credit union recognizes that nearly all consumers still want to deal with people sometimes.

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The Persistent Brand Awareness Value of Branches

The Financial Brand

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

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The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

The Financial Brand

The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? appeared first on The Financial Brand. Will the future of retail banking be dominated by Amazon-style digital technologies? Or will those delivering a phenomenal experience like Starbucks win the war?

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Avoiding Branch Rebranding Headaches in Mergers and Acquisitions

The Financial Brand

Three factors are key: realistic cost assumptions, an outside-inside strategy, and staff understanding of the new look, name and focus. The post Avoiding Branch Rebranding Headaches in Mergers and Acquisitions appeared first on The Financial Brand.

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Three Ways to Get Stalled Branch Projects Back on Track

The Financial Brand

Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology. The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights.