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Former eBay PR Chief Reportedly Involved In Harassment Campaign

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A former eBay communications chief and veteran public relations executive was involved in a campaign to cyberstalk and harass a Massachusetts couple behind a newsletter critical of the online retailer, according to a Bloomberg report. Attorney Andrew Lelling said Monday (June 15) at a news conference in Boston, according to CBS Boston. “To

Report 141
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Early Days: AI Shows Promise And Limitations For Retailers

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In fact, because SMBs will likely have less internal data to reference and learn from, there’s a case to say that they have the most to gain from AI tech. The scale in AI is about the data, not the retailer, according to Oliver. SMBs can still have access to the same big data sets that their larger competitors have.

Retail 203
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Merchants Gone Wild: The Surcharge Edition

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Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. Soon, consumers in many states in the U.S. The Ban on the Ban.

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Why A Chicago Startup Is Tying Its Future To Physical Retail

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And adapting to those evolutions – and following them through, ” The Tie Bar CEO Allyson Lewis noted in an interview Lewis is how the eCommerce Tie Bar brand made a full migration to permanent physical stores — now up and running in Boston, Chicago and New York. That has lead to some curious results.

Chicago 102
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The Truth Is In The Data, Not The Mirror

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Finding a pair that fits her waist comfortably without needing to be hemmed six inches is a nearly impossible task even in a store, where she can try on pair after pair — let alone online, where she essentially has to guess whether the jeans will fit, and then go through the rigmarole of returning them if they don’t. Fashion Tech.

Data 116
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The Ever-Widening, Eye-Opening OmniReadi Gap

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The Index is based on two key components: whether a merchant adds value through a mobile app or website, and how consistent online and in-store experiences are for consumers. To compile the index, researchers in Boston; Chicago; Charlottesville, Virginia; and Seattle shopped merchants across three channels: web, app, and in-store.

Virginia 102
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Why One Startup Is Desperately Seeking Regulation

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Officials at the Office of the Comptroller of the Currency (OCC), the national bank regulator, told the Boston startup they would weigh its request. “We need to be open to discussing it and working through it,” said Comptroller of the Currency Thomas Curry, referring generally to bank charters for FinTech companies.