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Early Days: AI Shows Promise And Limitations For Retailers

PYMNTS

Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

Retail 203
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Former eBay PR Chief Reportedly Involved In Harassment Campaign

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A former eBay communications chief and veteran public relations executive was involved in a campaign to cyberstalk and harass a Massachusetts couple behind a newsletter critical of the online retailer, according to a Bloomberg report. As Executive No.

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Why A Chicago Startup Is Tying Its Future To Physical Retail

PYMNTS

Brick-and-mortar retail oftentimes gets a bad rap in 2018. Last year saw store closures spike 200 percent to 7,000 — the worst retail bloodletting since the dark days of the 2008 recession. The widely shared consensus is that this could all get quite a bit worse for physical retail before it gets better.

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Are Retailers Ready For Amazon?s Prime Time?

PYMNTS

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. Prime Time at the Grocery Store.

Retail 156
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Retail Bedfellows Roundup: Staples Shares Space, Affirm Finances Life Experiences

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Omnicommerce usually refers to where and how retailers sell their products, not necessarily who they choose to sell them with. From office supplies and communal workspaces to new ways to pay for concert tickets, more barriers to siloed retail activity are falling every day to the onslaught of retail partnerships.

Retail 100
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Merchants Gone Wild: The Surcharge Edition

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Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. Soon, consumers in many states in the U.S. The Ban on the Ban.

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The Truth Is In The Data, Not The Mirror

PYMNTS

Finding a pair that fits her waist comfortably without needing to be hemmed six inches is a nearly impossible task even in a store, where she can try on pair after pair — let alone online, where she essentially has to guess whether the jeans will fit, and then go through the rigmarole of returning them if they don’t. Fashion Tech.

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