CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns.

Strategy 78

Strategy Management Analytics Tools 78

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels). Learn about Cisco Security for Financial Services.

Customer Experience 48

Customer Experience Retail San Diego Study 48

CB Insights

AUGUST 2, 2018

This strategy makes sense, as younger clients are most open to trying new fintech products: about 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. Strategies for enticing customers. How the products work.

Cards 71

Cards Fintech UX Strategy 71

Independent Banker

MARCH 15, 2015

But consumer visits to branches have been declining at a pace of 5 to 10 percent a year for all financial institutions alike, says Bob Meara, financial retail service analyst for the Celent, a Boston research and consulting firm. Bank of America has more than a dozen employees charged with handling social media monitoring and responses.

Community Bank 70

Community Bank Community Operations Retail 70

CB Insights

MARCH 27, 2019

Learn about active cyber defense strategies and what they mean for the future of enterprise cybersecurity. Its market cap seemed unaffected until July 2018, when Facebook lost around 20% of its value in one day off of news of slowing user growth. is a Boston-based startup that verifies government-issued IDs for third-party businesses.

Google 76

Google Apple Security Data 76

Independent Banker

SEPTEMBER 30, 2021

If you want to develop trust on social media, you need to be there when your customers need you.”. Use social media to build trust. Claire Hill, marketing director of $208 million-asset Heritage Bank & Trust in Columbia, Tenn., Here are her tips for building trust on social media: 1. Be authentic.

Community 139

Community Community Bank social media Security 139

William Mills

MAY 11, 2016

Virtual reality – Where your can see your investment plan and strategy visually and interactive. What’s the market strategy? The account has a tie into social media and sharing. This is the integration of mobile social media with trading. I have never seen something like this before. ^KT.

Video 40

Video Mobile social media Analytics 40

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. Helping determine the best marketing offer for the customer. See you in Boston! They are also looking to introduce new channels, such as wearables.

Innovation 100

Innovation Boston blockchain social media 100

CB Insights

JULY 17, 2018

Market share is simply shifting away from big chains that haven’t successfully innovated, flowing instead to new models for creating and selling food to customers. Vegan fast casual: By Chloe (NYC, Boston, LA, Providence, London). The sophisticated food hall: North 3rd Street Market (Brooklyn). table of contents.

San Francisco 69

San Francisco California United States CA 69

William Mills

MAY 9, 2018

Product distribution strategy: Direct to Consumer (B2C), through financial institutions. HQ: Boston, MA. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Product distribution strategy: Direct to Business (B2B). HQ: Boston, MA. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40