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Boston Market On Tapping AI To Combat Fraud And Meet Mobile Customers’ Needs

PYMNTS

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states.

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Mobile Payments Needs to Move Past ‘Chicken-and-Egg’ Syndrome for Higher Adoption

Bank Innovation

While mobile banking has become normal for the majority of Americans, mobile payments remain less ubiquitous in the U.S. To change that, merchants and consumers are going to have to find a way out of the “chicken-and-egg” syndrome that is slowing adoption, a report released last week by Federal Reserve Bank of Boston found.

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What Famed Boston Eatery Petit Robert’s Owner Sees As Restaurants’ Future

PYMNTS

Boston’s Petit Robert Bistro , one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small.

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How QSRs Are Enhancing The Dining Experience With Digital Innovations

PYMNTS

To enhance diners’ experiences in quick-service restaurants (QSRs), managers are utilizing digital innovations, enabling everything from faster orders to more efficient kitchens. However, they’re less enthusiastic about high-profile innovations such as mobile apps and kiosks.).

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Boston Fed Takes On Cyber Risks, FinTech Competition

PYMNTS

Federal Reserve Bank of Boston President Eric Rosengren delivered a speech yesterday (April 4) at the bank’s 2016 Cybersecurity Conference highlighting the economic and cyber risks financial institutions are facing today.

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Why Health And Beauty Retailers Are Driving Digital Innovation

PYMNTS

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

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Inside Dunkin’s AI-Powered Mobile Ordering App

PYMNTS

One might think that a chain with such a global footprint might not need a dedicated mobile app and program to foster customer loyalty, but with 12 million members and an additional 500,000 added every quarter, the DD Perks mobile app rewards program has proved to be a hit. Dunkin’s priority remains its in-house mobile app, however. “We

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