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Boston Market On Tapping AI To Combat Fraud And Meet Mobile Customers’ Needs

PYMNTS

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states.

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Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

Smart move – but supervised machine learning is reliant on historical data, which means that by itself, this method might not catch the new or disguised attack types pouring in. It uses payment data, location data, unique customer data and digital identifiers to detect fraud in real time.

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How next-generation technologies are transforming governance, risk and compliance

Insights on Business

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

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Blockchain Tracker: How Blockchain Technology Could Impact Voting in U.S. Elections

PYMNTS

We discussed blockchain technology as a viable voting system with Boston-based voting software company Voatz ’s Co-Founder and CEO, Nimit Sawhney. These include end-to-end verification, voter anonymity, authentication, security, cost, ease of deployment, scalability, user experience and, most importantly, public trust.

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The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. Customers will inevitably face data breaches, identity theft, and fraud.