PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

AUGUST 23, 2019

Online furniture retailers are stepping further into the world of physical retail with permanent brick-and-mortar stores. Wayfair , for instance, opened a store at the Natick Mall in suburban Boston, where consumers can experience products firsthand before making a purchase, after debuting a pop-up shop there last year.

Retail 109

Retail Boston Kentucky New Jersey 109

PYMNTS

JANUARY 23, 2020

We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Delivering Customer Loyalty.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. Between 2015 to 2016, consumer expectations for multiple purchase options grew from 61 percent up to 74 percent according to Retail Systems Research’s 2016 Customer Experience/Unified Commerce Benchmark Survey.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos — but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos – but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

AUGUST 8, 2017

In the past two years alone, there have been 650 venture capital investments for artificial intelligence technologies — totaling more than $5 billion — and PricewaterhouseCoopers (PwC) is predicting that figure will reach a market value of $70 billion by the year 2020.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. Customers bag their purchases at a checkout station, and a receipt is available through the app or via email.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

MARCH 15, 2019

As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The quick-service restaurant (QSR) chain plans to mark the new collaboration by offering free delivery during the weekend of St.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on.

Data 100

Data Meeting Company San Francisco 100

CB Insights

DECEMBER 19, 2017

Digital laggards – Many big-box retailers either failed or were too late to establish an online presence. In 2018, the company has agreed to close at least 26 UK-based warehouse-size stores and focus on higher-performing stores and online commerce. Date: September 2017. Category/Product(s): Footwear. Date: March 2017.

Retail 78

Retail Branding Company Capital 78

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Online financial advice is over a trillion marketplace.”

Video 40

Video Mobile social media Analytics 40

PYMNTS

NOVEMBER 28, 2018

The “premium” pet food market as of 2001 accounted for about $5.7 That was about 44 percent of the revenue in the market. We felt that Jet was very aligned with us in wanting to create great customer experiences. billion in annual revenue out of $12.9 As of 2015, premium foods accounted for $14.5 billion of the $23.7

Oklahoma 139

Oklahoma Oklahoma City New Jersey Philadelphia 139

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. I think when customers are ready to change their banking relationship, they head our way because of the work we do in the community.”. Illustration by Ahoy There.

Community 139

Community Community Bank social media Security 139

PopularBank

FEBRUARY 25, 2020

We gathered financials, market data, figured out the workflow of the product and the areas of improvement. Austin came to the Popular Bank Associate Trainee Program from Boston College, where he majored in finance and accounting and minored in philosophy. Meet Austin Parisi. Alumnus, 2018 Popular Bank Associate Trainee Program.

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

William Mills

MAY 9, 2018

HQ: Boston, MA. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Press & Sales: Colby Ross, colby@projectfinance.io , 603-767-2089. Key Investors.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Innovation Lab Name: One Market Center. Telecommunications.

Innovation 74

Innovation San Francisco Georgia Technology 74