article thumbnail

AI/BOT: Is AI The Key To Retail’s Survival?

PYMNTS

Forty-five percent of retailers are planning to use AI in the next few years, according to the latest research from Boston Retail Partners. This AI integration will be done through the use of chatbots or digital assistants and primarily used for customer enhancement services. Increasing customer loyalty — 50 percent.

Boston 155
article thumbnail

True Tickets, Shubert Partner To Trial Blockchain Broadway Ticketing

PYMNTS

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

True Tickets Partners With Shubert To Trial Blockchain Broadway Ticketing

PYMNTS

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

article thumbnail

AI and generative AI use cases in banking: 6 real-world examples

Abrigo

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. See how to implement generative AI with speed and safety in this article by McKinsey & Co. This can include images, videos, audio, text, and other digital content.”

Examples 221
article thumbnail

Interior Define’s Omnichannel Approach To Furniture Design

PYMNTS

The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

article thumbnail

Interior Define’s Omnichannel Approach To Home Furnishings

PYMNTS

The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

article thumbnail

b8ta Brings Smart Home Smarts To Lowe’s Via Mini-Stores

PYMNTS

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.