PYMNTS

NOVEMBER 29, 2017

And after they’ve done all that work organizing the event, the pain isn’t over – they still have to hunt down everyone and get paid back for all of those tickets.”. Or the plan changer who is so enthusiastic about the event that they invited another three or four people, and now needs the organizer to add them to the order.

Groups 139

Groups Branding Boston US 139

PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Members earn five points for every dollar spent, with 200 points earning them a free beverage.

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

FEBRUARY 4, 2019

The finding was reported by Boston Retail Partners in its 20th annual POS/Customer Engagement Benchmark Survey. Almost six in 10 — or 56 percent — of consumers are more likely to shop at a retailer that enables them to share a cart across channels.

Innovation 126

Innovation Retail Mobile Massachusetts 126

Celent Banking

FEBRUARY 24, 2017

When evaluating this year’s Model Bank submissions that are targeted at small business and corporate clients, we identified a number of excellent initiatives in each of the five overall categories: Customer Experience. Operations and Risk. Legacy Transformation / IT Platform Innovations. Emerging Innovation.

Innovation 114

Innovation Boston Technology Meeting 114

PYMNTS

JULY 20, 2017

While drinking on the deck is a good deal of fun in the summer sun, going to the grocery or liquor store to keep a gathering well-lubricated is not quite as enjoyable, particularly if the drinks run out in the middle of the event. The vast majority of its competitors in the delivery space have run perennially in the red.

New York 100

New York Operations Retail Boston 100

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. This looks like a polling tool, to get quick client feedback, mostly about current events. Data Analytics, life events and more. Turn data into energized relationships.

Video 40

Video Mobile social media Analytics 40

Independent Banker

SEPTEMBER 30, 2021

Use these 3 technologies to safeguard customer data. of consumers report concerns about customer experience, including personal data. Security information and event management (SIEM). People used to say, ‘It’s not the crime; it’s the cover-up,’” says Seth Berman, a partner at Nutter, McClennen & Fish LLP in Boston.

Community 139

Community Community Bank social media Security 139

William Mills

MAY 9, 2018

I’ve participated in every US event except one as well as Finovate Europe last year. There are a number of great events in FinTech but this one I do my best to attend each year. HQ: Boston, MA. HQ: Boston, MA. Key Partnerships & Customers. This is either my 21st or 22nd Finovate; I’m not sure.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Telecommunications. AT&T. Founded: 2016. Founded: 2012.

Innovation 74

Innovation San Francisco Georgia Technology 74