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Rethinking the Customer Experience: Themes from the 2017 Model Bank Submissions

Celent Banking

Customer experience initiatives are typically the most numerous. The standards of customer engagement are constantly changing, and banks are experimenting with new ways to drive increased satisfaction, higher revenue, and greater loyalty. Brands are similar and products/ services are frequently cross-sold.

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True Tickets, Shubert Partner To Trial Blockchain Broadway Ticketing

PYMNTS

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

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True Tickets Partners With Shubert To Trial Blockchain Broadway Ticketing

PYMNTS

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

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Top 13 Bank, Fintech & Financial Services Marketing Conferences

Fintech Labs Insights

It’s time to register for the events you’re considering. For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. But there is much more to choose from. We expect the calendar to expand as we progress through the year.

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Taking The Pain Out Of Group Outings

PYMNTS

And after they’ve done all that work organizing the event, the pain isn’t over – they still have to hunt down everyone and get paid back for all of those tickets.”. Or the plan changer who is so enthusiastic about the event that they invited another three or four people, and now needs the organizer to add them to the order.

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Inside Dunkin’s AI-Powered Mobile Ordering App

PYMNTS

Dunkin’ is one of the most widespread quick-service restaurants (QSR) brands in the world, selling coffee, donuts and breakfast items at more than 11,300 locations in 36 countries, including 8,500 restaurants across the United States. Members earn five points for every dollar spent, with 200 points earning them a free beverage.

Mobile 117
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How Innovative mPOS Is Paving The Way To A Self-Checkout Future

PYMNTS

They aim to help shoppers move seamlessly from browsing a merchant’s website to perusing the aisles of brick-and-mortar stores through shared carts and other digital payment experiences. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.