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Merchants Gone Wild: The Surcharge Edition

PYMNTS

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. Never mind the people who start rummaging around in their purse or wallet to pull out their cards after stepping up to the checkout counter. The ability for merchants to surcharge in the U.S. is nothing new.

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What Amazon HQ2, Interchange Fees And Facebook Have In Common

PYMNTS

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. Consumers today can use Alexa to order food, book an Uber and do their banking – and they do.

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Top 13 Bank, Fintech & Financial Services Marketing Conferences

Fintech Labs Insights

For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. For the most part, early-bird (or very-early-bird) prices are still in effect, so you can easily save $1,000 or more on a pair of tickets. But there is much more to choose from.

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The Chatbots Are Coming! The Chatbots Are Coming!

PYMNTS

Trying to book a trip on Hipmunk seems primitive to the point of being useless. I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. So what does the 2.0 American Express.

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Mobile Payments: Samsung To Tackle Africa And Google The App Landscape

PYMNTS

Taking a page out of the copy book of the London Tube, where contactless payments have skyrocketed, the Miami-Dade County’s Department of Transportation and Public Works has signed a $33 million contract with Cubic Transportation Systems to install contactless and mobile payments. Miami Transportation To Offer Mobile Payments.

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Four Big Power Shifts For Commerce And Payments

PYMNTS

That means our focus in payments should be about swapping out mobile phones for plastic cards at the point of sale inside the store — right? Take books, for example. Our data shows that it’s not just books that are feeling that shift — or even that same shift to Amazon. If it were only that straightforward. Take groceries.

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‘Stranger Things’ And Starcourt Mall Teach Us About Big Tech And Innovation

PYMNTS

Had I been in town, I might have used Google to find a store near me in Boston that carried the brand I wanted so I could try before I bought. Little known fact: Leach writes in his book that Georgia O’Keefe made a tidy sum in 1927 by painting posters that graced department store walls and windows.