Independent Banker

OCTOBER 31, 2022

By hiring a digital engagement specialist to help customers make the best use of mobile and digital services, Gorham Savings has increased the use of these products. Overall, customer reaction to the community bank’s many initiatives has been positive. “We Looking even further into the future.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

DECEMBER 30, 2020

Banks all over the world were forced to reduce hours, switch to appointment-only visits or shut down branches entirely. Bank branches are also closing faster than ever before. Financial institutions (FIs) of all sizes will have to take the lessons of 2020 into account when planning ahead, and digital banking will play a central role.

Digital Banking 240

Digital Banking Study Examples Meeting 240

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. Latency Advantages.

Fintech 211

Fintech Mobile Analysis Technology 211

NCR

JUNE 12, 2017

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. 5G Promise. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

FEBRUARY 27, 2019

“On one hand, our banking system is over 100 years old, and was really developed during the apartheid years,” he said. “Most small businesses operating in South Africa today are relatively new, and emerged post-apartheid.” Challenge Breeds Opportunity.

Technology 190

Technology Industry Innovation Big Data 190

PYMNTS

SEPTEMBER 29, 2020

Middle Eastern consumers’ jump to online channels during the pandemic follows global commerce and banking trends, but Macadam explained that the region’s shift has been more dramatic than in other areas. Online Payments Drive Privacy Concerns. This is also a significant departure from the pre-pandemic payment normal, he stated.

Payments 172

Payments Regulation Online Retail 172