The Financial Brand

JANUARY 18, 2023

This article Digital Banking Readiness is Top Priority in 2023 appeared first on The Financial Brand. Enhancing customer experiences via development of AI, blockchain, and cloud computing are key parts of digital banking improvement.

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Digital Banking Customer Experience blockchain Branding 43

The Financial Brand

JULY 18, 2021

With digital banking transactions increasing, the need for personalized and contextual experiences becomes essential. The post Increased Digital Banking Interactions Require Greater Personalization appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Digital Banking Banking Trends Analysis Trends 37

The Financial Brand

NOVEMBER 14, 2021

Banks and credit unions will also need to modernize back-office processes to complete the journey to becoming digital-first institutions. The post Digital Banking Transformation to Focus on Channels & Analytics in 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JULY 29, 2021

The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks.

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Digital Banking Innovation Banking Trends Analysis 43

The Financial Brand

NOVEMBER 2, 2021

Traditional banks still have a leg up on digital competitors, but it's slipping. The post 4 Crucial Banking Trends for 2022 Financial Institutions Can’t Ignore appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Here are key ways they can hold onto their advantage.

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The Financial Brand

JULY 21, 2021

The latest update of The Financial Brand's Neobank Tracker includes 50+ new digital-only banks from around the globe. The post 52 New Digital Banks Added to The Financial Brand’s Neobank Tracker appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Digital Banking Banking Trends Analysis Branding 43

The Financial Brand

AUGUST 17, 2021

The post 3 Ways to Build Consumers’ Comfort Level With Digital Banking Tools appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Every financial offering must be as painless as Amazon, as mobile-friendly as hailing an Uber, and as free of manual processing as possible.

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Digital Banking Tools Banking Trends Analysis 43

The Financial Brand

SEPTEMBER 12, 2021

The post Machine Driven Marketing: The Future of Ethical AI and Digital Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.

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Digital Banking Marketing Banking Trends Analysis 43

The Financial Brand

AUGUST 2, 2021

The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their competitors. The post How 5G Will Reshape the Future of Digital Banking & Payments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Digital Banking Banking Trends Payments Analysis 43

The Financial Brand

JULY 1, 2021

Digital transformation isn't as daunting when banks and credit unions do some fresh thinking. The post 11 Digital Banking Commandments You Haven’t Heard 100 Times Before appeared first on The Financial Brand - Banking Trends, Analysis & Insights. For example, could 'friction' ever be good?

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Digital Banking Banking Trends Analysis Trends 41

The Financial Brand

SEPTEMBER 13, 2021

The shift to an online landscape revolutionized banking. The post People Love Digital Banking, But Will They Surrender All Their Data? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The industry is evolving how it shares data but consumers aren't prepared.

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Digital Banking Data Banking Trends Analysis 43

The Financial Brand

FEBRUARY 19, 2023

This article Should Legacy Banks Build Independent Digital Banking ‘Twins’? appeared first on The Financial Brand. Deciding whether to build a separate digital banking unit hinges on the parent's strategy, customer needs and market dynamics. appeared first on The Financial Brand.

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The Financial Brand

SEPTEMBER 15, 2021

Improving service to consumers through digitization has gone beyond table stakes. The post Digital Banking Innovation Becomes Mandatory, Not an Advantage appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Without it, don't even enter the casino.

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Digital Banking Innovation Banking Trends Analysis 37

The Financial Brand

JULY 18, 2021

Banks and credit unions are taking a closer look at ITMs not only for drive-through use, but as a low-cost way to expand their footprint. The post Interactive Teller Machines Crucial in the Digital Banking Age appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Digital Banking Banking Trends Analysis Trends 39

The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

MARCH 15, 2023

This article Rate Wars: How Digital Banks Keep Pushing CDs Higher appeared first on The Financial Brand. This article Rate Wars: How Digital Banks Keep Pushing CDs Higher appeared first on The Financial Brand.

Digital Banking 30

Digital Banking Branding Capital Marketing Strategies 30

The Financial Brand

OCTOBER 18, 2021

The superregional tables plans to grow its refi unit into a broad digital loan platform, opting for a full-service niche app. The post Inside KeyBank’s New Strategy for Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Here's why.

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The Financial Brand

OCTOBER 18, 2021

The superregional transforms an online student loan refinance specialty into a healthcare banking engine by treating it as a digital startup. The post Why KeyBank Changed Course with Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JANUARY 6, 2019

2019 banking trends and outlooks from financial services leaders and influencers as well as financial institutions from around the world. The post Top 10 Retail Banking Trends and Predictions For 2019 appeared first on The Financial Brand.

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The Financial Brand

OCTOBER 13, 2021

The integration of finance and digital technology has resulted in exponential growth of digital banking and fintech solutions. The post Digital Finance Penetration Surpasses That Of Social Media appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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social media Banking Trends Analysis Digital Banking 43

The Financial Brand

OCTOBER 20, 2021

Most banks and credit unions approach innovation by product or channel, leaving them struggling to keep pace with digital banking leaders. The post How Financial Institutions Can Stop Chasing Their Tail Digitally appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

MAY 4, 2021

A redefining year for the industry accelerated digital banking trends but left many strategic question marks for retail banking leaders. The post How Covid-19 Continues to Reshape Consumer Banking Behaviors appeared first on The Financial Brand.

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The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

AUGUST 3, 2021

The downside of the surge in digital banking is a barrage of increasingly hard-to-detect email scams using trusted bank brands as a disguise. The post The Rising Toll of Phishing Undermines Trust in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

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The Financial Brand

JULY 25, 2021

Consumers' shift to digital banking channels is driving expectations for faster complaint handling. The post Financial Institutions that Botch Complaint Handling Kill CX appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Regulators expect quicker resolution.

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Banking Trends Analysis Trends Digital Banking 43

The Financial Brand

FEBRUARY 3, 2022

New research shows that data modernization in banking is a key component of successful digital banking transformation. The post Overcoming Legacy Data Challenges with Data Modernization in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

OCTOBER 21, 2021

Moving ahead with digital banking projects during a merger integration is tough. The post 3 Reasons Financial Institutions Can’t Let Mergers Stall Innovation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But the consequences of not doing so are far worse.

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Innovation Banking Trends Analysis Digital Banking 32

The Financial Brand

AUGUST 9, 2021

Consumer attraction to digital banking providers goes beyond ease of use. The post Financial Institution Marketing Is Failing to Curb Customer Outflow appeared first on The Financial Brand - Banking Trends, Analysis & Insights. These firms connect with people in a way that builds comfort.

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Marketing Banking Trends Analysis Branding 31

The Financial Brand

FEBRUARY 20, 2024

This article Moves By Chase and PNC Re-ignite the Branch Versus Digital Debate appeared first on The Financial Brand. As Chase, BofA and PNC build out with their branch networks, digital banking advocates challenge the need for more brick-and-mortar.

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The Financial Brand

JANUARY 24, 2022

Lesson One: Don't be an ivory tower of digital banking tech. The post How American Express Digital Labs Creates Payments Innovations appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Lesson Two: Don't be afraid to partner with a leader instead of butting heads.

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The Financial Brand

AUGUST 25, 2021

In spite of Covid's economic impact and the growing shift to digital banking channels, the industry has seen only modest erosion. The post Branches Continue Slow Fade, as New Ones Counter Closures appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

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The Financial Brand

NOVEMBER 7, 2021

Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past. The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Analysis Trends Branding 43

The Financial Brand

MAY 21, 2023

This article Digital Transformation Success Demands CFO’s Evolution appeared first on The Financial Brand. CFOs have the best combination of opportunity and ability to lead digital banking transformation efforts and guide better decisions.

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The Financial Brand

DECEMBER 7, 2021

Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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User Experience Banking Trends Analysis Branding 41

The Financial Brand

FEBRUARY 6, 2022

To succeed, banks and credit unions will need to be proactive, forward-looking, and open to change, as opposed building business models around old paradigms. The post 2022 Trends Reflect a New Era for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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