PYMNTS

NOVEMBER 13, 2019

Customers want to be able to access a full array of services beyond the physical branch through a variety of touchpoints, including ATMs, Internet of Things (IoT) devices and contact centers. One of the key customer touchpoints ripe for disruption are ATMs. FIs, such as Santander Bank, are looking to upgrade their ATM infrastructures.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

OCTOBER 6, 2020

In addition, the report says, services that were once available only at branches, such as loan or credit card applications, are being moved to mobile apps and ATMs. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. On Monday (Oct.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

MARCH 20, 2020

The ATM is a stalwart of the banking experience — always there, always on, always ready to dispense cash. Like any electro-mechanical device, an ATM can break down, go dark, maybe even fail permanently — as the fleet of machines out in the field, so to speak, gets older, the upkeep becomes ever more pressing.

ATM 181

ATM Mobile Data Examples 181

PYMNTS

FEBRUARY 22, 2019

Things aren’t so straightforward for those who create those innovations — which, as NovoPayment CEO Anabel Pérez told Karen Webster in a recent conversation, is a challenge for many banks in the Latin America (LATAM) region to fully grasp. That’s how a bank goes about offering a digital experience that isn’t just beautiful (i.e.,

Innovation 153

Innovation Regional System America 153

PYMNTS

NOVEMBER 21, 2016

For example, they may experience a fairly uniform payments environment across the U.K. As an example, Monty explained that, in Mexico, prepaid cardholders might use their cards more at ATMs, while workers in another locale — say, New York City — might use those cards more at the point of sale.

Payments 100

Payments New York City Regulation Taxes 100

CB Insights

OCTOBER 31, 2019

Wells Fargo’s iteration can understand and answer questions like ”Where is the nearest bank ATM?“ Chatbots could help mitigate some of these problems by streamlining patient engagement and increasing access to care in underserved regions. Swedbank, Capital One, SEB, and Wells Fargo have all introduced bots for similar purposes.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MAY 15, 2019

Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller. Founded: 2015.

Innovation 78

Innovation blockchain Technology Groups 78