PYMNTS

NOVEMBER 13, 2019

Customers want to be able to access a full array of services beyond the physical branch through a variety of touchpoints, including ATMs, Internet of Things (IoT) devices and contact centers. The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

OCTOBER 6, 2020

According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

FEBRUARY 22, 2019

Things aren’t so straightforward for those who create those innovations — which, as NovoPayment CEO Anabel Pérez told Karen Webster in a recent conversation, is a challenge for many banks in the Latin America (LATAM) region to fully grasp. That’s how a bank goes about offering a digital experience that isn’t just beautiful (i.e.,

Innovation 153

Innovation Regional System America 153

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. Founded: 2015. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Wells Fargo’s iteration can understand and answer questions like ”Where is the nearest bank ATM?“ and ”How much money do I have in my account?“.

Industry 78

Industry Examples Tools Retail 78