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Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. In addition, the report says, services that were once available only at branches, such as loan or credit card applications, are being moved to mobile apps and ATMs. On Monday (Oct.

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NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

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The Invisible Engines Of Banking Innovation

PYMNTS

Things aren’t so straightforward for those who create those innovations — which, as NovoPayment CEO Anabel Pérez told Karen Webster in a recent conversation, is a challenge for many banks in the Latin America (LATAM) region to fully grasp. Beauty In Banking Is More Than Skin-Deep. Delving Deeper .

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37 Corporate Innovation Labs In Finance

CB Insights

Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller.