PYMNTS

MARCH 20, 2020

The ATM is a stalwart of the banking experience — always there, always on, always ready to dispense cash. Like any electro-mechanical device, an ATM can break down, go dark, maybe even fail permanently — as the fleet of machines out in the field, so to speak, gets older, the upkeep becomes ever more pressing.

ATM 181

ATM Mobile Data Examples 181

PYMNTS

FEBRUARY 22, 2019

Things aren’t so straightforward for those who create those innovations — which, as NovoPayment CEO Anabel Pérez told Karen Webster in a recent conversation, is a challenge for many banks in the Latin America (LATAM) region to fully grasp. That’s how a bank goes about offering a digital experience that isn’t just beautiful (i.e.,

Innovation 153

Innovation Regional System America 153

PYMNTS

NOVEMBER 21, 2016

Webster, describing the payments conundrum as the “nasty underbelly of making these payments to any worker in any environment,” suggested it could be summed up in a single word: regulation. For example, they may experience a fairly uniform payments environment across the U.K.

Payments 100

Payments New York City Regulation Taxes 100

CB Insights

OCTOBER 31, 2019

Wells Fargo’s iteration can understand and answer questions like ”Where is the nearest bank ATM?“ Chatbots could help mitigate some of these problems by streamlining patient engagement and increasing access to care in underserved regions. Swedbank, Capital One, SEB, and Wells Fargo have all introduced bots for similar purposes.

Industry 78

Industry Examples Tools Retail 78