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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash.

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Making the ATM part of a truly omnichannel service

NCR

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

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A new digital bank needs a new customer service experience

Insights on Business

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). Day-to-day tasks.

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Last Roar Of The Paper Tiger?

PYMNTS

Statistical swarms of millennials and Gen Zers report never having used a paper check. Their perception of banking, aside from ATMs, is entirely app-based – and mobile. But gig workers’ payment preferences are clearly on the side of instant , almost regardless of individual income security. Banking on Instant. workforce in 2020.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. Other digital-first banks are leaning heavily on ATMs to reduce their overall footprints. million compared to unsecured companies’ $5.16

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How Cross River Bank Keeps Cash Flowing

PYMNTS

In the financial services world, most buzzworthy payment innovations are frequently aimed at rendering older, physical financial concepts moot. This includes checks, brick-and-mortar bank branches, ATM cards and, yes, cash. But not all financial innovations are focused on making such concepts obsolete. Postal Service (USPS).

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Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking

PYMNTS

According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. As of 2019, three quarters of customer interactions with credit unions are digital — the remaining 25 percent is split between branch visits, ATM stops and call center calls. Building A Better Package.

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