PYMNTS
SEPTEMBER 23, 2020
That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Simple: Start with the cards.
PYMNTS
SEPTEMBER 10, 2019
ATM , as you likely know, is an acronym for automated teller machine. But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.
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Bobsguide
SEPTEMBER 5, 2022
Customers are also able to purchase new products – like new cards or open a new account – through these ‘self-service’ workstations. To remain competitive and gain customers’ trust, investing in targeted digital strategies and leveraging data as effectively as possible is the next step to better understand customers.
PYMNTS
OCTOBER 31, 2016
In the latest earnings report showing that consumers are still happy to use their cards and spend (election be darned), Mastercard’s latest results were above the Street. Globally the card tally stood at the end of the latest quarter at 2.3 billion Mastercard and Maestro branded cards out in the field, up six percent year over year.
Celent Banking
FEBRUARY 4, 2016
The bank has been going strong with its digital strategy for years, even closing branches and reducing overhead to drive adoption. Bank of America recently added features like touch ID, debit card toggling, two-way fraud alerts, and more to its app, and has been outspoken about the desire to personalize the digital experience.
PYMNTS
JULY 22, 2016
s ATM network. Mastercard’s overall digital strategy looks to the future of digital payments as Masterpass going across all channels to enable payment connections for how consumers live, work and play – basically it’s a vision of Masterpass doing everything payments.
NCR
AUGUST 9, 2017
For banks, this means that having a strong mobile presence isn’t an optional extra – it needs to be fundamental to their digital strategy. Meanwhile, several banks support direct integration with the likes of Android Pay , so users can easily add card details to the mobile payment service direct from their banking app.
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