Article Customer Experience Operations Risk Management 
Abrigo
DECEMBER 22, 2023
Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. Takeaway 3 Articles specific to small community banks were among the most-read blogs, with best practices for construction lending at the top of the list.
South State Correspondent
JANUARY 30, 2024
In this article, we partner with Gartner to look at 2024 key IT metrics and provide strategic insight into how much your bank should be spending on IT. Bank IT Spending as a Percent of Operating Expenses Looking at IT bank spending against operating expenses provides bank executives with another benchmark view.
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Abrigo
MAY 8, 2024
Seeing generative AI use cases can help bankers, risk managers, and financial crime professionals better understand it. They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience.
South State Correspondent
MAY 9, 2022
The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves. This article looks at the seven strategic questions you need to answer before acquiring any piece of technology. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform?
South State Correspondent
MARCH 14, 2024
In this article, we want to go deeper to show how by increasing your planning horizon, you can increase your long-term performance. 1 invested in finding a new customer usually returns about 9% for a consumer customer. Risk management also needs to change. We were inundated with questions and opinions.
South State Correspondent
OCTOBER 26, 2023
In this article, we detail our thoughts and the trends we saw last week in Las Vegas from a banking perspective in hopes of giving you the flavor and insight from the conference without you having to walk 10 miles per day and listen to endless vendor pitches. It’s a whirlwind of education, deal-making, eating, and hugging.
Abrigo
MAY 5, 2022
Would you like other articles like this in your inbox? Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. And all release a new episode at least monthly. Takeaway 2 With 2.8
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