Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. From data governance to data management to data intelligence and analytics, you need a highly sophisticated program to provide a fantastic end-to-end customer experience.

Data 294

Data Customer Experience Case Study Branding 294

Independent Banker

SEPTEMBER 1, 2021

Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Differentiate your brand in a highly competitive market. Guided product selection is a simple add-on to your existing website that is essential for providing modern, next-level banking service.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand).

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand).

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. Finding the right insurance is often a time-consuming, complicated process for small-business owners.

Arizona 116

Arizona Data Portland Cards 116

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 114

Technology Resources Fraud Strategy 114

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52