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Fighting Financial Awkwardness With Faster Payments?

PYMNTS

Earlier this year, Bank of America became the first major financial institution to introduce Early Warning’s Zelle into its mobile app as a way to compete with Venmo in the P2P space. The peer-to-peer mobile payment service offers a social media element aimed at making the exchange of money more fun for both sides of the transaction.

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How The Pandemic Is Making Robust Address Verification Critical For eCommerce Platforms

PYMNTS

They can even use some social media to register. Once your [onboarding] process or your user experience turns complicated, it is more probable that the customer or the sale will fall [before] the next steps.”. “When [they are] going to do the payment, [they] can register in the platform in a super simple way.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

The Bank of America at 52nd Street and Park Avenue in New York City, in one case, ran out of $100 bills for a time due to large withdrawal attempts. Amazon Experiences Technical Setback For Grocery Orders Amid High Coronavirus Demand. It takes effort to balance seamless-but-fraud-free user experiences.

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Consumers Want More Banking App Control — Will FIs Step Up?

PYMNTS

Banks and credit unions (CUs), at least in North America, have not usually been at the forefront of rich consumer experiences and engagement, but the rise of mobile payments and mobile banking services is starting to alter that reality, he noted. We are seeing a change in the industry,” he said. That’s not all.

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AI/BOT: Where Do Chatbots Go From Here?

PYMNTS

To help provide customer service, and in some cases sales, businesses such as Domino’s Pizza, Bank of America and CNN have joined up with the social media giant to enhance their offerings. The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger.

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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. You can read more about this story in the full media release.

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Banking for the Digital Generation: Attracting & Retaining Millennials

NCR

Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience. For Millennials, user experience is key to earning their long term business. Bank marketers can leverage social media as a powerful channel to target life moments.