America Branding Customer Experience User Experience 
Perficient
OCTOBER 5, 2023
Excellence in Governance: Dana- Farber Cancer Institute Leaders of the Pack- Financial Services: UBM Regional Excellence- North America: Mecklenburg County These three projects have earned the distinction of being finalists for the remarkable digital experiences they provide their visitors. LanguageLine managed translations.
PYMNTS
APRIL 22, 2016
The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.
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FICO
JUNE 27, 2022
Build Winning Customer Experiences Without Tanking Efficiency. Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3
PYMNTS
JANUARY 28, 2021
"With the subscription industry flourishing despite the pandemic, there’s more opportunity than ever to find complementary services across the subscription ecosystem that can enhance a company’s offering and stand out from the crowd," says Dorbala in " A Look Forward: What Executives Wish for America and the World in 2021.
William Mills
MAY 9, 2018
Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Our dedicated team of 37 professionals are in North America. Key Partnerships & Customers.
Fintech Labs Insights
OCTOBER 31, 2016
” The pilot aims to test users’ comfort levels with spoken bot interactions. Bank of America’s Erica. Also this week, Bank of America demo’d its smart chatbot, Erica , said to be coming in “late 2017.” Bank of America had a lot of consumer usage data to draw upon while it was building Erica.
Gonzobanker
DECEMBER 19, 2016
While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. It’s time for banks to focus hard on marketing and the borrower experience. Tom Fishburne at Financial Brand Forum.
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