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2024 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

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‘New Year, New Me’ CX Edition

Gonzobanker

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics.

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Best New Fintech Products & Trends of 2024

Fintech Labs Insights

mo Klarna 24 Jan BNPL Consumer CNBC Bilt Rewards doubles valuation to $3.1B Bilt Rewards 24 Jan Credit cards Consumer Techcrunch Klarna is first BNPL service with subscription ($7.99/mo mo Klarna 24 Jan BNPL Consumer CNBC Bilt Rewards doubles valuation to $3.1B

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The 2023 GonzoBanker Awards

Gonzobanker

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Honorable Mentions – while this was a quiet year for M&A, we tip our hat to Atlantic Union’s acquisition of American National Bank and Eastern Bank’s acquisition of Cambridge Bank.

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How PNC Is Adapting To The Rise Of AI

PYMNTS

Some of the largest FIs in the space have even begun to experiment , and experts predict that more than 90 percent of global FIs will have adopted the technology in some capacity by 2024. That’s for good reason, too, according to Chris Ward, executive vice president and head of product management for PNC Treasury Management.

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Top 63 Online Digital Banks for U.S. Consumers (Nov 2023)

Fintech Labs Insights

Consumers have been banking online for 28 years. And from the very beginning, there have been pure-play digital banking startups. The first, online bank Security First Network Bank (SFNB) launched in 1995, just a year after Amazon.com. But unlike ecommerce, digital-only banking was slow to catch on.

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Mercury Adds Subscription Monitoring to its Banking Services

Fintech Labs Insights

At the top of my list of advanced digital banking features (see previous post) are simple spend management tools. And there are none more important than subscription management. Enter Mercury and its latest product improvement, automated subscription management.