Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Focusing on tailored customer experiences to enhance engagement and satisfaction.

Trends 221

Trends Industry Operations Customer Experience 221

Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Perficient

DECEMBER 19, 2023

In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. ” What Does This Mean for Our Clients?

Report 251

Report Customer Experience Innovation Strategy 251

PYMNTS

JULY 23, 2019

It’s also accommodating changing customer expectations for personalized and customized offerings. billion by 2024, a CAGR of 13.7 percent, during the forecast period of 2019-2024. Online ticketing marketplace TickPick falls into the latter category. The global digital payments market was valued at $3.4

Google 134

Google Mobile Apple Samsung 134

PYMNTS

JULY 13, 2020

We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. Frost & Sullivan estimates (as per modernhealthcare.com ) that online medical appointments will reach 200 million this year, up from earlier estimates of 36 million.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

OCTOBER 23, 2019

As customers are becoming more and more mobile, they faster make a decision which product to purchase.”. billion by 2024, according to one new estimate , which represents a CAGR of 45.5 They check the prices of what they want (also known as showrooming), then buy the item online where it’s cheaper. percent since 2018.

Innovation 101

Innovation Mobile Retail Regional 101

Abrigo

NOVEMBER 17, 2023

Taking a critical look at the existing steps for the financial institution’s loan applications and credit decisions can uncover opportunities to offer faster business loan decisions that provide a better member or customer experience.

Lending 221

Lending Software System Taxes 221