PopularBank

OCTOBER 28, 2020

Popular Bank conducted a detailed review and analysis of its current network, including its usage, proximity to additional Popular Bank branches, the needs of customers and accessibility to supplemental services. Popular is committed to meeting the needs of our customers and communities, guided by our 127-year legacy. New York Metro.

Puerto Rico 52

Puerto Rico New York Metro Community 52

PYMNTS

AUGUST 15, 2019

Automation promises many benefits in retail, including the potential to reduce costs and improve the customer experience. Last fall, it was reported that Amazon might open 3,000 Amazon Go locations by 2021. this seemingly high-tech format is being adopted (and adapted) by smaller, regional stores without Amazon-sized budgets.

San Francisco 128

San Francisco Retail Minnesota Regional 128

PYMNTS

JANUARY 18, 2018

Eighty-five percent of executives surveyed said they predict revenue to increase in the next three years; 12 percent said that growth will be in the double-digits in the next year, hitting 31 percent by 2021. The results are a bit more varied across the Asia-Pacific region, however, which influences how these FIs invest in innovation.

Regulation 156

Regulation Innovation Fintech Marketing 156

PYMNTS

FEBRUARY 6, 2017

To help embolden this assertion, market research firm Technavio just released its Global Chatbot Market 2017–2021 research report, which highlights in-depth analyses of the chatbot market’s revenue and emerging market trends. It also provides all geographical regions and various market segments with up-to-date analyses and forecasts.

social media 100

social media Retail Customer Experience Online 100

PYMNTS

OCTOBER 19, 2016

Cloud computing is the new ‘engine’ powering commercial operations.”. Ant Financial Services Group operates China’s largest online payments service, Alipay, and has over 450 million daily users. It is also strategically located near roads linking Hong Kong with the Pearl River Delta region. And he wasn’t kidding.

Retail 100

Retail Technology Trends Online 100

FICO

JANUARY 27, 2022

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. For two-missed-payment rates, all regions have seen much lower results compared to last year and before the pandemic. Building a successful ecosystem is no mean feat.

Analytics 52

Analytics US Trends Data 52

FICO

OCTOBER 28, 2021

Hoist Finance and FICO won the Best Use of Technology category in the Credit Excellence Awards 2021 for a project that involved streamlining and unifying Hoist’s decision management systems. In the UK, Hoist can now complete 33% of debt resolution cases digitally. Better decisions are greener decisions. by Mark Collingwood.

Conference 52

Conference Customer Experience Regional Management 52

FICO

JULY 14, 2021

In fact, Hoist Finance and FICO just won the Best Use of Technology category in the Credit Excellence Awards 2021. By rolling out a centralized approach to managing decisions on customers, Hoist has improved the customer experience, streamlined operations and sped up the process of change.

Customer Experience 78

Customer Experience Management System Operations 78

FICO

MAY 19, 2021

In my personal experience, first-party fraud typically comprises around 10% of the volume of credit losses (also known as bad debt) but, alarmingly, more than 20% of the value. As pressure on the bottom line persists in 2021, it pays to put more focus on first-party fraud and take decisive action now. Matt Cox. See all Posts.

Fraud 52

Fraud Groups Analytics Compliance 52

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion bank in the Mid-Atlantic region.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2022

In 2021, there were more than 120 fintech IPOs in the U.S., Newman also architected 25 business acquisitions from 2000 through 2021. The Smarter Bank Customer Experience Award. This was a year when executives witnessed first-hand how a failed digital conversion impacts strategic, reputation, and operational risk.

Community 216

Community Fintech Industry Innovation 216

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. VR has also helped businesses across industries keep operations running. The equipment was expensive and companies lacked the in-house expertise required to operate it. Industrial automation & robotics. Online grocery.

Industry 101

Industry Technology Online Video 101