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PetSmart Acquires Leading Online Pet Food Retailer

PYMNTS

PetSmart is boosting its digital offerings through the acquisition of Chewy, the leading online retailer of pet food and products. Chewy’s high-touch customer eCommerce service model and culture centered around a love of pets is the ideal complement to PetSmart’s store footprint and diverse offerings.”.

Online 100
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Chatbots Bringing On Business Operations Revolution?

PYMNTS

Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. She said, “Our Facebook Messenger virtual agent experience is faster than any website or mobile app and easier to use than any online form.

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PICKUP Teams With Postmates For Quicker Last-Mile Deliveries

PYMNTS

PICKUP Enterprise operates the end-to-end customer experience and includes access to its Good Guy network, which specializes in both the delivery and assembly of big and heavy goods. . Postmates was launched in 2011 and is based in Silicon Valley. May grocery sales were $6.6 billion.

Dallas 150
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Chipotle Hires Taco Bell’s CEO

PYMNTS

His expertise in digital technologies, restaurant operations and branding make him a perfect fit for Chipotle as we seek to enhance our customer experience, drive sales growth and make our brand more relevant.”. Niccol, who came to Taco Bell in 2011, became CEO in 2015 after holding the position of president.

Branding 108
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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98
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Paya Acquisition Aims To Solve City Hall’s Paper (Billing) Chase

PYMNTS

He stated that offering bill presentment and processing for governments represents “amazing growth, [especially within] municipalities, and with the customers and partnerships that First Billing has.”. Consider the fact, as First Billing noted on its site, that more than 50 percent of calls to its customers are to inquire about bills.

Software 158
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Deep Dive: How Payment Card Networks Win Merchants Over

PYMNTS

They insert or swipe their debit cards at stores’ point-of-sale (POS) devices — or key in details online — and maybe enter PINs, but the behind-the-scenes processes through which transactions are routed are kept invisible. Online sellers could instead rely on 3D Secure 2.0

Cards 141