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Popularity of Customer Engagement Tools Reveals Weakness of Cores

Bank Innovation

SAN JOSE, Calif. — One of the major themes in the first day of Finovate Spring (aside from perennial favorite authentication) was customer engagement — having better discussions with customers in a digital environment in order to deliver more relevant products and services.

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NRF On The Case For Revising eCommerce Sales Tax Laws

PYMNTS

Wayfair ruling gave states and cities permission to tax remote sellers and online marketplaces based on their economic participation in the state, regardless of whether they had physical presences. Online retailers aren’t sitting still when faced with new taxes — and some are even fighting back in court. The 2018 South Dakota v.

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PayPal Sells Consumer Loans to Long-Time Partner Synchrony Financial

Bank Innovation

Yesterday, the San Jose, Calif-based PayPal said it agreed to sell $5.8 Payments company, PayPal will sell its U.S. consumer loan portfolio to Synchrony Financial. billion in consumer credit receivables to Stamford, Conn-based Synchrony Bank, a unit of Synchrony Financial. Synchrony Bank has been PayPal’s banking partner since 2004.

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Grocers Bolster Delivery Efforts With Small Warehouses

PYMNTS

As grocers test out different approaches to get products to shoppers in a more efficient manner, food retailers are betting big on small warehouses to shore up their growing delivery operations. The Jewel-Osco and Safeway chains owner is bringing on small fulfillment facilities at two stores in San Jose, Calif.

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eBay To Expand Payments Management In Europe

PYMNTS

The San Jose, California-based online retail giant said in a news release on Wednesday (Sept. It soon will be time for eBay 's payments management system to learn to say "merci," "grazie" and "gracias.". 9) that in the first quarter of 2021, it will begin offering payments management in France, Italy and Spain.

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Fiserv Ratchets Up R&D Spend, CEO Says

Bank Innovation

SAN JOSE, Calif. — Fiserv has increased its research-and-development spending to 7% of revenue this year, up from 5% last year, CEO Jeff Yabuki said at the Bank Innovation 2017 conference here on Monday. In 2016, Fiserv recorded $5.5 billion in revenue — which means somewhere around $385 million flowing into tech.

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Fiserv CEO Jeff Yabuki to Speak at Bank Innovation 2017

Bank Innovation

Fiserv CEO Jeff Yabuki has joined the speaker faculty of Bank Innovation 2017, taking place March 6-7 in San Jose. Yabuki joined Fiserv in 2005. Under his leadership, the company has grown revenue to exceed $5 billion annually, and serves more than 13,000 institutional clients. Fiserv also supports this site’s Read More.

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