Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
PYMNTS
OCTOBER 23, 2017
Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security. Millennials may be less concerned with risk.
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Perficient
FEBRUARY 15, 2022
Some interesting results: 57% of investors report changing how they communicated with their advisors, and 62% of them expected to maintain these new communication methods entirely or partially after the pandemic ends. 59% of millennial investors were most likely to use video chat with their advisor.
Perficient
JANUARY 12, 2021
Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020.
PYMNTS
JUNE 4, 2020
The expert added that these changes aren’t just reaching millennial and digital-native consumers, but also “my 80-year-old parents. One way we are helping our customers drive awareness is by sending weekly and monthly spending reports to check what a customer spent and to provide a quick look at their transaction history,” VB said.
Celent Banking
OCTOBER 10, 2016
With the card dip taking away from the user experience, the expectation is that mobile wallets will finally offer enough UX improvement over traditional cards that consumers might opt for them during payment. It’s also reported that more than 50% of millennials have already used a mobile wallet at least once.
CB Insights
AUGUST 2, 2018
get the 86-page fintech report. These companies have been able to generate these signups through three channels: card design, rewards, and application UX. ux to help target existing clients. Simple UX in existing apps has been another major draw for consumers signing up for these products. Concluding thoughts.
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