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Can Lime Make Consumers Feel Safer About Scooters And Bikes?

PYMNTS

The news came on the same day that the San Francisco-based scooter-sharing company launched a pilot program in Tacoma, Washington, and less than one month after a 24-year-old Dallas, Texas man fell off the scooter he was riding and died from blunt force injuries to his head.

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Retail’s Ups And Downs: Rate Hikes, Dollar Stores And EpiPens

PYMNTS

And nothing is worse than a bad product launch or poorly planned marketing strategy. Let’s just say, the pics weren’t well-received by the sneaker-loving community, and Harden’s been hearing it on social media ever since. With that said, PYMNTS decided to take a look at some of retail’s biggest winners and losers of the moment.

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Collaboration: The New Competitive Weapon

Gonzobanker

In an industry where the top five institutions control more than half the market share, it amazes me how few of the 6,000 other banks are taking advantage of shared insights and resources to compete. We see the types of content being shared through social media. GonzoBanker Bank CEO Roundtable San Diego June 5-7.

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Venmo, Girl Scouts And Bitcoin: The Week In Unexpected Upsides

PYMNTS

The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. One anonymous San Diego scout sold more than 300 boxes of Girl Scout cookies in less than six hours.

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Commander In Chief: Mitek Systems’ CEO Innovation Download

PYMNTS

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. JB: I would tell anyone starting out to watch his or her market.

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Warby of X: Tommy John Steps Up The Men’s Underwear Game

PYMNTS

Tom Patterson, founder and CEO of Tommy John , shared with PYMNTS how the men’s underwear company is disrupting the industry not only with its products, but also with its approach to marketing and delivering personalized customer experiences. As a result, I think we’ve been able to disrupt the industry with more authentic marketing.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).