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Retail’s Ups And Downs: Rate Hikes, Dollar Stores And EpiPens

PYMNTS

And nothing is worse than a bad product launch or poorly planned marketing strategy. Just ask NBA superstar James Harden , who has been the subject of intense online ridicule this past week or so after images of his first-ever, Adidas-designed sneaker leaked online.

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Warby of X: Tommy John Steps Up The Men’s Underwear Game

PYMNTS

Tom Patterson, founder and CEO of Tommy John , shared with PYMNTS how the men’s underwear company is disrupting the industry not only with its products, but also with its approach to marketing and delivering personalized customer experiences. Now we’ve really taken up this online-first approach, but we’ve never been online-only.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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2020 GonzoBanker Awards

Gonzobanker

This is a classic bank deal – one acronym buys another at a good price and plans to cut the hell out of cost while adding markets. Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Market cap in January: $19B. Bank Deal of the Year PNC nabs BBVA USA – paying 1.3

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Spring Break Goes High-Tech

PYMNTS

From smart bags to social media, spring break is becoming a surprisingly digital and high-tech travel period in the U.S. If one wants to explore the top of the line when it comes to smart luggage, there is the Modobag, the only piece of luggage on the market that doubles as an electric scooter.

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They Grow Up So Fast: Gen Z Starts Taking Consumer Power

PYMNTS

The retailer plans to market the brands on platforms — such as Instagram , Snapchat and YouTube — that attract a younger audience. The retailer’s new Wild Fable brand will offer mix-and-match women’s clothing, while Original Use will be geared toward men. Sex, drugs and rock-and-roll? Probably not for those younger consumers.