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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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Warby of X: Tommy John Steps Up The Men’s Underwear Game

PYMNTS

Tom Patterson, founder and CEO of Tommy John , shared with PYMNTS how the men’s underwear company is disrupting the industry not only with its products, but also with its approach to marketing and delivering personalized customer experiences. PYMNTS: How did Tommy John get started?

Branding 109
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2020 GonzoBanker Awards

Gonzobanker

This is a classic bank deal – one acronym buys another at a good price and plans to cut the hell out of cost while adding markets. Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Market cap in January: $19B. Bank Deal of the Year PNC nabs BBVA USA – paying 1.3

Idaho 181