PYMNTS

AUGUST 31, 2016

Just ask NBA superstar James Harden , who has been the subject of intense online ridicule this past week or so after images of his first-ever, Adidas-designed sneaker leaked online. Let’s just say, the pics weren’t well-received by the sneaker-loving community, and Harden’s been hearing it on social media ever since.

San Diego 100

San Diego Portland Wyoming Oregon 100

PYMNTS

FEBRUARY 23, 2017

Then one day going into a hospital in San Diego when I was a medical device salesman, I got out the car, and my dress shirt was tucked in but my undershirt was bunched up around my waistline. Now we’ve really taken up this online-first approach, but we’ve never been online-only.

Branding 109

Branding San Diego Los Angeles Online 109

Cisco

MAY 29, 2019

Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels). Ultimately, customers want to be known and valued.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels). Ultimately, customers want to be known and valued.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

DECEMBER 22, 2020

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. The Gonzo In Remembrance Award Goes to the vibrant and unforgettable Irene Oberbauer , retired CEO of San Diego County Credit Union. Kudos to blazing new trails that many institutions are taking on in 2020.

Idaho 181

Idaho Community Industry Strategy 181

PYMNTS

APRIL 20, 2019

From smart bags to social media, spring break is becoming a surprisingly digital and high-tech travel period in the U.S. Tinder had also begun an online publication, Swipe Life , and is running various advertising campaigns related to this initiative. The words “spring break” evoke all kinds of mental images.

Puerto Rico 130

Puerto Rico social media Las Vegas San Diego 130

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Online Relationship Builder (ORB) from Alkami. Freudian Slip Award.

Community Bank 60

Community Bank Apple Community Technology 60