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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The former being one that is less talking about outside company walls. It’s a bit sexier to spin it that way. The Approach.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

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The Great Credit Card Program Outsourcing Debate

PYMNTS

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. Outsourcing, on the other hand, may limit some control, but can allow FIs to remove future technology investments and focus more on other areas of their business.

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Unleash your inner Bond with biometric authentication

ZootBlog

Biometrics technology creates a better user experience because authentication is faster and easier than remembering countless user names and passwords or going through the motions of answering KBA questions. The good news is that consumers are warming to the idea in other areas of their lives (i.e.

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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

At the same time, we read the reports of year-over-year declines in foot traffic, see nearly 11,000 store locations shutter since 2017 and have 200 million square feet of unoccupied retail space in malls and main streets up for grabs. And it did so via a channel that was not at all conducive to a digital shopping experience.

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Why Innovation Is Nothing Without Distribution

PYMNTS

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. What has been dubbed the “Costco for millennials” sees 81 percent of its sales coming from consumers ages 25 to 44 who buy 10 items each time they order.