PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

NOVEMBER 5, 2018

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

FEBRUARY 21, 2020

QSR magazine and other analysts point to a direct link between delivery and the consumer experience and consumer satisfaction. They warn that delivery is a customer-centric strategy, not a technology solution. On a side note, delivery may prove to be essential in a crisis.

Customer Experience 146

Customer Experience Operations Millennials Online 146

PYMNTS

MARCH 14, 2016

In retail, and especially for personal beauty brands trying to navigate brick-and-mortar and online subscription spaces, this is doubly true. Calvin McDonald, CEO of Sephora Americas, talked the Innovation Lab up as Sephora’s crucible of retail disruption. “These female founders from the U.S.,

San Francisco 100

San Francisco Innovation Retail Branding 100

PYMNTS

JUNE 30, 2017

As Fortune Magazine pointed out , that’s probably because Google Home is made by the company that designed the internet’s biggest search engine; of course it can answer anything. But listeners beware: Forbes notes that there’s also room for marketers to wedge their way in to leverage smart audio technology for advertising.

Google 115

Google Study Survey New York 115

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. imaginBank provides customers with a complete array of financial services such as a commission-free current account, a Visa imaginBank debit card, and PFM tools, as well as up-to-date mobile and P2P payment technology.

Millennials 12

Millennials Mobile social media ATM 12

PYMNTS

DECEMBER 19, 2016

While they enjoy many FinTech innovations, most millennials don’t have a snowball’s chance of earning more than their parents — ever. It’s one thing for the millennial offspring of the billionaire hedge-fund scions to fall short of making a billion because they only manage to pull down $760 million a year. It’s a fact. population.

Millennials 100

Millennials Fintech Cards Groups 100