Innovation Millennials US User Experience 
ZootBlog
OCTOBER 11, 2016
The entire world has gone mobile—from millennials to grandparents. This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience.
PYMNTS
DECEMBER 4, 2018
This all should serve as food for thought as the holidays are upon us. As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. When it comes to a loyalty program, it’s all about a good user experience.
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PYMNTS
OCTOBER 25, 2017
Today, money transfer is limited to just sending and requesting money, but there are hundreds of new uses on mobile that can open up billion-dollar markets, such as cash gifting. When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after.
PYMNTS
JANUARY 19, 2018
It’s very, very simple for our customers to send money, but that wasn’t what we wanted to do,” explained Eddy Ortiz, VP of innovation and solution acceleration for RBC. “We Seeing the power enjoyed by these massive social networks inspired Vouchr’s move to innovate and strip away the payments aspect to bring a social aspect to cash gifting.
PYMNTS
JANUARY 14, 2019
Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences. At the same time, their in-store experiences have gotten less reliable. And it did so via a channel that was not at all conducive to a digital shopping experience.
PYMNTS
DECEMBER 12, 2016
The holiday shopping season is well upon us, and the eternal question remains: How does a gift giver make sure that the gift receiver feels as though they have received the perfect gift? They can be picked up in a hurry and can be used at the recipient’s choosing in terms of time and place. Gift cards may seem a logical answer.
Celent Banking
OCTOBER 10, 2016
Currently in the US, 55% of merchants have updated their payment terminals, and 70% of consumers have chip cards. The chip card does a lot for security, but the argument is that it adds friction to the checkout experience. It’s also reported that more than 50% of millennials have already used a mobile wallet at least once.
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