Remove Fintech Remove Management Remove social media Remove User Experience
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As Tech Transforms Treasury Management, Abandoning The Swivel Chair

PYMNTS

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. When it comes to data, beware the swivel chair. But embrace integration. Why the disconnect?

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How AML Regulations Are Pulling Credit Unions Into Law Enforcement

PYMNTS

In Rapid City, South Dakota, for example, MED5 Federal Credit Union (MED5 FCU) launched an upgraded website after collaborating with the FinTech OMNICOMMANDER , which works to provide CUs with a variety of online tools, including web design, social media and marketing services.

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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

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Banking for the Digital Generation: Attracting & Retaining Millennials

NCR

Viacom Media Networks. Wharton FinTech , the first student led FinTech initiative, has published two white papers on Millennials’ relationship with banks ( June 2015 and May 2016 ). Restaurant bills are split using p2p payment apps, savings are managed by robo advisors and student loans are applied for on mobile devices.

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Real Innovation Solves Today’s Problems, Not Tomorrow’s

PYMNTS

We listen to our customers, we watch consumer trends and we observe what FinTech companies are working on. I also listen very attentively to the sales and relationship management folks. Today, with PCs, cell phones, mobile applications, constant texting and social media bombardment, all we seem to do is react.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

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Why Peer-to-Peer models struggle against oligopoly

Lex Sokolin

Remember Napster, and Kazaa, and BitTorrent, with their brick through the window of the media industry? Initially, the naive reaction of the labels was to build digital rights management into music players, and song files, and any teenager onto whom they could tattoo the letter of the law. It is a worse user experience to avoid it.

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