Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

Insights on Business

JUNE 14, 2018

Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. Footnotes: Macknight, Joy.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

FEBRUARY 29, 2016

Historically, he continued, banks have taken to focusing too narrowly on the back end of payments — the plumbing and mechanics, as DeLuca described it — rather than the front-end, end-user experience. There really has to be a strong reason to change.”.

Innovation 100

Innovation Fintech Tools Technology 100

Fintech Labs Insights

JUNE 18, 2015

As a payments platform, WePay conducts business in a battlefield of daily security concerns. What rarely gets mentioned in the coverage is just how complicated platform payments can be, given myriad operational, regulatory, and risk prevention requirements. Are you building new financial technology?

Security 12

Security Payments San Jose Fraud 12

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL IDENTITY TRACKER. In short, biometrics are here to stay,” McDowell told PYMNTS.

Retail 123

Retail Millennials blockchain Mobile 123

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Covered Security , coveredsecurity.com @CoveredSecurity. Good job AI Foundry! Demo video will be available soon. Presenters: Chris Zannetos.

Security 40

Security Samsung Strategy San Jose 40