Remove Events Remove Millennials Remove Operations Remove social media
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Connected Consumers Are Ready To Buy — Given The Right Context

PYMNTS

Consumers aren’t digital novices anymore, and they keep expecting more from eCommerce operators. That might mean on a social media platform, or a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. Source: Checkout Conversion Index.

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A new digital bank needs a new customer service experience

Insights on Business

They use the Bradesco infrastructure, but they operate in parallel. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. If it doesn’t, negative news travels fast through millennial networks. Social-based marketing.

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Omnichannel No Longer An Option For Retail

PYMNTS

Particularly among younger consumers, the millennial and Gen Z “digital natives,” who, by the numbers, show a much greater affection for the physical store than their boomer parents and Gen X older siblings do. Operating in omnichannel is a requirement, Nicola said, to any serious merchant now more than ever.

Retail 177
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For Visa, She’s Next Is What’s Next

PYMNTS

Visa said Monday evening at a New York gathering in anticipation of the launch that events through a year-long campaign will include interactive workshops, tailored on a community-by-community basis. 30 kickoff in Atlanta will include access to experts from Visa and entrepreneurs operating both nationally and globally.

Atlanta 189
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Chatbot Tracker: To Jump Or Not To Jump On The Chatbot Wagon?

PYMNTS

Before a certain social media giant started participating in the chatbot scene, consumers were required to download various apps on their devices for access. After the social media site’s Messenger announcement last April, we’ve seen more businesses clamoring to move into the chatbot game.

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Fast Fashion Isn’t Dead Yet — And Could Find Retail Rebirth

PYMNTS

Indeed, the trend has led one Columbia professor to start a company called Fixup that, according to the report, “hosts events and pop up repair shops staffed by theater artists who fix anything from furniture to clothing and jewelry.”. Even so, “Forever 21 bankruptcy signals a change in consumer tastes,” The New York Times declared.

Retail 142
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Good News from Gen Next

Independent Banker

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.