Sat.May 11, 2019 - Fri.May 17, 2019

Five phases of FinTech (2005-2027)

Chris Skinner

Three years ago, I blogged about three phases of FinTech. Three years later, I can expand on that theme and talk about five phases of FinTech.

Cashless payment capability boosts both cash and card sales in vending

Mobile Payments Today

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and cash activity, particularly for machines doing lower volume sales

Cards 277

Visa: US Starting To Close The Contactless Gap


Globally, tapping to pay with contactless cards has taken off remarkably, and the U.S., after years of lagging behind, is starting to catch up, according to a new blog post from Visa. “We’re We’re excited to share that tapping to pay is becoming a reality across the U.S.,

US 284

How banks are using incentive compensation management to help increase revenue and drive growth

Insights on Business

In a competitive financial marketplace, banks are turning to incentive compensation management (ICM) solutions for competitive advantage.

Banking for Humanity?

Chris Skinner

I was asked to speak to the theme of Banking for Humanity at a conference the other day, and it made me realise that the five areas I’ve recently been blogging about came together nicely. First, there’s financial inclusion which is the theme of Digital Human.

Cashless payment shows disparate impact in vending machines than in traditional retail

Mobile Payments Today

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and cash activity, particularly for machines doing lower volume sales

Retail 243

Online Retailers Face New Threats From Hackers


Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers.

Retail 279

More Trending

GrandTech: the newest FinTech market niche

Chris Skinner

Watching the BBC, I often see reports on the elderly being ripped off, scammed and targeted by fraudsters.

End of life for certain POS terminals and the looming risk to retailers

Mobile Payments Today

Retailers need to be sure their point-of-sale systems are fully compliant, not only to avoid becoming obsolete, but to protect against fraud

Retail 240

As P2P Payments Spreads Its Wings, Challenges Loom


The spotlight burned brighter for peer-to-peer (P2P) payment services in the first quarter of 2019, with those payment methods finding popularity among more consumers.

Embracing the future of fraud prevention in the multi-(cloud) verse

Insights on Business

Riddle me this? What do a large Australian bank, a leading U.S. financial payment solutions provider, and a major New Zealand bank all have in common?

Fraud 176

Does your bank look like this?

Chris Skinner

Henry Ford famously stated: “If I had asked people what they wanted, they would have said faster horses.” Of course they would, as they had no idea what anything else was. In fact, I use this story often as a Victorian vision of the future was a steam-powered robot horse.

Course 338

Recognize Customers During Self-Service Experience

Mobile Payments Today

Imagine the power of personalized self-service experiences. Consumer's appreciate acknowlegment and personalization. With IoT-connected self-service devices and Artificial Intelligence, brands can better understand and satisfy customers

IBM Launches Supply Chain Anomaly Detection Tool


IBM announced the launch of a new supply chain management solution deploying artificial intelligence (AI) to detect anomalies in the supply chain.

Tools 270

Lyft, Mastercard Partner to Offer Instant Payment, Banking for Drivers

Bank Innovation

Lyft drivers will now be able to get paid immediately and plug into a broader banking and personal savings ecosystem. The ride-hailing service is working with Mastercard and payments company Payfare on a co-branded debit card called Lyft Direct Debit.

Lessons from leaders: Satya Nadella, CEO, Microsoft

Chris Skinner

Twenty years ago, I was doing a lot of work on business transformation and business process re-engineering (BPR). Most of the firms didn’t do transformation and viewed it as too risky. Instead they went for BPR for BPI … business process improvements. Incremental benefits rather than radical results.

Apple's Supreme Court defeat could signal significant changes in mobile app sales

Mobile Payments Today

Apple's defeat in a high-profile Supreme Court case could open competition in the mobile app consumer market

Apple 198

Why FIs Are Laser-Focused On Corporate Credit Innovation


Innovation has been the name of the game for financial institutions (FIs) large and small in recent years.

Study finds mobile surpasses PC enrollments

Bank Innovation

Mobile enrollments made some major leaps this year, surpassing even computer enrollments. According to a study from IDology, an identity verification and fraud prevention company, 61% of Americans used a smartphone to enroll in some sort of an account this year, while 56% used a computer or laptop.

Study 158

Things worth reading: 16th May 2019

Chris Skinner

Things we’re reading today include … World’s Largest Banks 2019: U.S.

US 263

Do You Really Want To Lend Below A 10% Debt Yield?

Banker to Banker

PROFITABLE BANK LENDING Commercial lenders should be aware of the important factors that drive customer behavior to borrow funds. Our clients borrow from us when they refinance debt, or purchase equipment, real estate, or finance working capital.

Why The Loan Shark Prevention Act Will Harm Consumers


Let’s hop into the time travel machine this Monday morning and go back to the year 1973. Here’s why. The proposed credit card interest rate cap legislation , courtesy of Democratic presidential hopeful Senator Bernie Sanders and Rep.

Course 269

Canadian Startup KOHO raises C$42m to Expand Banking Services

Bank Innovation

KOHO, a Toronto-based digital banking startup, has raised C$42 million (US$31 million) in a Series B round to add new products and services. KOHO, with its millennial friendly aesthetic and messaging, currently offers its users debit cards, personal finance management tools and cashback features.

Things worth reading: 17th May 2019

Chris Skinner

Metro 257

What’s holding you back from modern banking operations?


In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . Customers want and expect fast, seamless and personalized service, 24/7 across multiple channels.

Toast Launches Payroll Software For Restaurants


Restaurant management platform Toast has launched Toast Payroll & Team Management, a payroll and HR solution designed for the restaurant industry, the company said in a release. The new service makes payroll easier by automating it, and it also streamlines onboarding and reduces compliance risk.

Finastra Hires Mark Miller as CFO

Bank Innovation

Banking technology giant Finastra has hired Mark Miller as chief financial officer. He replaces Rob Binns, who recently stepped down from the role. Miller previously served as chief financial officer at Marketo, a marketing automation software company that was acquired by Adobe in October 2018.

Things worth reading: 13th May 2019

Chris Skinner


What Just Happened At Finovate Spring 2019

Banker to Banker

Last week, Finovate Spring 2019 took place in San Francisco in which over 270 banks watched more than 60 companies each have seven minutes to impress you with a demo of their technology.

Why Visa Brought Earthport Into Its Orbit


In payments, to gain technology, reach and new use cases (and, sometimes, all of the above at once), the debate has always boiled down to “build or buy.” To that end, Visa has taken the “buy” path, and said last week that it gained control of Earthport , having bought the U.K.-based

Wealthbox CRM Integrates with SS&C in Effort to Save RIAs Time

Bank Innovation

Wealthbox CRM, a web-based customer relations management company, believes it has the tools to save financial advisors precious time.

The Finanser’s Week: 6th May – 12th May 2019

Chris Skinner

The main blog headlines are … Bitcoin, Stablecoin, Blockchain, Enterprise Ledger … WTF? I used to blog about blockchain and cryptocurrency almost every day. I stopped as it got too hyped, scammed and boring.

Strengthening Our Salesforce Capabilities with Sundog Interactive

Perficient Financial Servies

Today, Perficient announced it is planning to acquire Sundog Interactive, an award-winning marketing and technology consulting firm that delivers Salesforce solutions to the world’s leading manufacturers.

UX 131

Taco Bell To Open ‘The Bell’ Hotel


To provide consumers with an immersive way to experience its brand, Taco Bell is launching The Bell: A Taco Bell Hotel and Resort in Palm Springs, California for a limited time this summer.

A WhatsApp Rumor Challenges a Challenger Bank

Bank Innovation

It was only a matter of time before confidence in the financial system would be tested by false information on social media. Britain may be getting a glimpse of what could spark the next run on a bank.

Things worth reading: 15th May 2019

Chris Skinner

Metro 242

Using Single- and Multi-Channel Fraud Detection to Prevent Elder Financial Abuse


May 15 is National Senior Fraud Awareness Day , and while it is crucial to have a date to call attention to the nefarious actors that target the elderly, it is even more critical to make sure your institution is catching all forms of fraud that affect your customers or members, no matter their age.

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