PYMNTS
JULY 31, 2019
A significant share of FIs will turn their focus in a different direction, however, to user experience (UX) — how users interface with banking products and features. percent of bottom performers will invest in UX. To learn more about the motives and strategies behind FIs’ evolving innovation priorities, download the report.
CB Insights
JULY 11, 2019
Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. In this analysis, we look at why we are seeing massive consumer adoption now, which fintech products are gaining the most traction with customers, and what incumbents should be paying attention to next.
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FICO
JANUARY 11, 2022
With increased competition from challengers and Fintechs, financial institutions need to approach digital transformation as an opportunity to build something fundamentally new. Small UX improvements (like real-time address lookup) can have a big impact on customer experience. An incorrect customer address poses ?little
FICO
MARCH 1, 2022
Remember that trust is the #1 thing banks have that many FinTechs don’t have, because we feel secure knowing that long-standing, regulated financial institutions will be around for a while. Download the 11 Commandment of Digital Banking. What incentives (e.g., cash, gift card, instant funding) are you giving them? by Darryl Knopp.
FICO
FEBRUARY 12, 2023
Small UX improvements (like real-time address lookup) can have a big impact on customer experience. Watch FICO's Darryl Knopp and Alex Johnson , Director of Fintech Research at Cornerstone Advisors, discuss digital transformation in fintech and banking based on their ebook "11 Commandments of Digital Banking."
Fintech Labs Insights
MARCH 4, 2020
Leading USA digital small business banks ranked by our proprietary FAB score (Fintech Attention Barometer, see note 1) . App downloads: Unknown. App downloads (last 30 days): 12K (Apptopia)). Unknown app downloads (last 30 days). Unknown app downloads (last 30 days). App downloads (last 30 days): NA.
Fintech Labs Insights
MARCH 30, 2015
The Fed''s latest mobile banking/payments usage numbers ( full text ) were bouncing around the fintech blogosphere last week. But I''m convinced that part of the problem is a flawed mobile banking UI/UX. I stared at the screen for 30 seconds thinking I was either an idiot or the screen hadn''t fully downloaded. Education helps.
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