CB Insights

JULY 11, 2019

Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. In this analysis, we look at why we are seeing massive consumer adoption now, which fintech products are gaining the most traction with customers, and what incumbents should be paying attention to next.

Fintech 64

Fintech cryptocurrency Examples Cards 64

FICO

JANUARY 11, 2022

With increased competition from challengers and Fintechs, financial institutions need to approach digital transformation as an opportunity to build something fundamentally new. You need to establish a learning culture where you can rethink the way your organization operates. An incorrect customer address poses ?little

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

FICO

FEBRUARY 12, 2023

You need to establish a learning culture where you can rethink the way your organization operates. Small UX improvements (like real-time address lookup) can have a big impact on customer experience. Run A/B tests so when you start to see things that impact your rates, you’re able to make the changes quickly.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

MARCH 4, 2020

We are also including divisions of traditional FIs, if they operate under a separate autonomous brand, such as BBVA’s Azlo. Leading USA digital small business banks ranked by our proprietary FAB score (Fintech Attention Barometer, see note 1) . App downloads: Unknown. App downloads: Unknown. Bento for Business.

Digital Banking 15

Digital Banking San Francisco UX Austin 15

PYMNTS

JUNE 4, 2020

OnDot has seen the open rate on FIs’ downloaded mobile apps more than double, from about 35 percent in the pre-COVID-19 era to 79.06 It’s also about finding ways to deliver good functionality to customers before big FinTechs — which have high-level concepts of what challenger banks might look like — sweep in and swipe users away, he said.

Mobile 141

Mobile UX Cards Payments 141

CB Insights

OCTOBER 10, 2017

Download the 17 key takeaways from the 7 fastest-growing personal finance apps. In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. Let’s dig in.

Tools 78

Tools Millennials US Maine 78