CB Insights

JULY 11, 2019

Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. In this analysis, we look at why we are seeing massive consumer adoption now, which fintech products are gaining the most traction with customers, and what incumbents should be paying attention to next.

Fintech 64

Fintech cryptocurrency Examples Cards 64

FICO

FEBRUARY 12, 2023

Small UX improvements (like real-time address lookup) can have a big impact on customer experience. Through our explainable machine learning models, behavioural and PD models for the retail banking sector can be created that provide higher levels of predictiveness coupled with explainable outcomes and reason codes.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

CB Insights

OCTOBER 10, 2017

Download the 17 key takeaways from the 7 fastest-growing personal finance apps. In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. Let’s dig in.

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

OnDot has seen the open rate on FIs’ downloaded mobile apps more than double, from about 35 percent in the pre-COVID-19 era to 79.06 It’s also about finding ways to deliver good functionality to customers before big FinTechs — which have high-level concepts of what challenger banks might look like — sweep in and swipe users away, he said.

Mobile 141

Mobile UX Cards Payments 141