New Digital Experiences Keep Credit Unions Relevant – And Then Some
PYMNTS
DECEMBER 31, 2020
Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. They must confront one major obstacle in doing so, however: big banks. Not anymore.
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