Abrigo

FEBRUARY 8, 2024

Takeaway 2 Client fraud education at financial institutions should include takeaways that explain how to protect themselves from phishing and tips for staying secure online. Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft.

Fraud 195

Fraud Resources social media Software 195

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. 2: Talent Shortage. Innovation Leader.

Resources 138

Resources Leadership Technology Management 138

Gonzobanker

MARCH 22, 2023

Customer Experience – With customers jumpy and nervous, banks cannot afford to allow service lapses or information mistakes that could set off another wave of panic. Digital banking uptime, the speed and accuracy of moving money, and the ability to talk to informed bankers are vital right now.

social media 78

social media Capital Risk Management Strategy 78

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

JUNE 26, 2020

Eighty-one percent of FI executives surveyed by Digital Banking Report believe there will be an even greater remote working opportunity in the future. Meanwhile, bank and credit union customers are learning, by necessity, how to access their accounts, sign critical documents and close on loans without going to a branch.

Survey 158

Survey Exercises Guidelines Operations 158

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. As the large banks announce freezing lending in some sectors, community and mid-size banks should bring more data and common sense to the table.

Lending 103

Lending Analytics Analysis Capital 103

Gonzobanker

DECEMBER 22, 2020

For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business.

Idaho 170

Idaho Community Industry Strategy 170