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Inovatec launches improved, AI-based LMS

BankInovation

SAN DIEGO – Inovatec has revamped its loan management system (LMS) to help lenders automate more of the loan servicing process and improve customer experience, the company announced Tuesday during the Auto Finance Innovation Summit.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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Fabletics Announces Brick-and-Mortar Expansion

PYMNTS

Beginning in July 2017, additional Fabletics locations will open in Scottsdale, Arizona; Cerritos, San Jose, San Francisco and San Diego, California and Paramus, New Jersey. Less is more,” Dustin Netral, SVP of operations for Fabletics, said in a press release.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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Customer Management Trends: Hyper-Personalization, Trust, & More

FICO

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

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FICO World 2023: Four Enterprise Fraud Management Takeaways

FICO

It was also encouraging for me to hear that organizations are moving away from portfolio-specific silos, in favor of a more holistic approach to customer experience and management. If you weren’t able to attend, start making plans now for FICO World 2024 , happening April 16-19, 2024 in San Diego.

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Now Boarding: On-Demand Food Delivery With Airport Sherpa

PYMNTS

Either way, airport retailers can generate incremental revenue by reaching customers throughout the airport. The Customer Experience. While Airport Sherpa currently runs out of Baltimore-Washington Airport (BWI), a service dubbed AtYourGate operates at San Diego International Airport and Newark Liberty International Airport.

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