FICO
JUNE 16, 2023
In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.
FICO
JULY 6, 2023
The people I talked with about scams were thrilled to learn more about putting technology in place to help curb this insidious and alarming type of fraud. It was also encouraging for me to hear that organizations are moving away from portfolio-specific silos, in favor of a more holistic approach to customer experience and management.
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PYMNTS
DECEMBER 19, 2019
Later, as a businessperson, he wondered if that experience could be modernized, scaled and brought to the masses. That idea led him to found Get the Gallery , which, as an early-stage Denver startup, focuses on improving the customer experience as well as the user experience on its website.
PYMNTS
JUNE 11, 2020
The company allows online and offline consumers to purchase products with installation included, and then uses connecting technology to facilitate the assembly with an installation service provider. With more than 30 years of experience in the home installation industry, Todd Banhidy , CEO of Buy It Installed Inc.,
Cisco
MARCH 18, 2019
My first visit to Australia proved to be an incredible experience, complete with koalas, delicious food (thanks to great local recommendations), and, above all, fascinating conversations. While there’s nothing quite like being there, Brian Jackson, Customer Solutions Architect at Cisco, shares his experience at this year’s event.
Cisco
MARCH 18, 2019
My first visit to Australia proved to be an incredible experience, complete with koalas, delicious food (thanks to great local recommendations), and, above all, fascinating conversations. While there’s nothing quite like being there, Brian Jackson, Customer Solutions Architect at Cisco, shares his experience at this year’s event.
FICO
OCTOBER 26, 2022
I’m delighted that one of my key innovations for Responsible AI, the use of blockchain technology for model management governance , was recently awarded a patent by the U.S. In FICO’s earlier days, we pioneered the use of scorecard analytic technology to model credit risk. A new form of customer experience. See all Posts.
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