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Embracing disruption at Bank Innovation Ignite with IBM

Insights on Business

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Financial firms are in the process of moving new and legacy customer-facing applications to the cloud.

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With New Microsoft Partnership, Is Kroger Digging In Against Amazon?

PYMNTS

The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.

Arizona 109
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Traditional Healthcare Is Going Under The Knife Of Disruption

PYMNTS

The greatest health crisis in a generation is poised to accelerate innovation at the intersection of healthcare , technology and payments as never before. We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. We’re in healthcare.

Retail 219
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Bringing A Revolving Art Gallery Into The Home With Subscriptions

PYMNTS

Later, as a businessperson, he wondered if that experience could be modernized, scaled and brought to the masses. That idea led him to found Get the Gallery , which, as an early-stage Denver startup, focuses on improving the customer experience as well as the user experience on its website. The Market.

Denver 131
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How Smaller Grocers Can Tap Into Digital Offerings

PYMNTS

With Amazon , Kroger and other large retailers in the grocery business introducing digital technology, such as mobile self-checkout, how do smaller regional grocers compete? The Market. These retailers may not have fully tapped into the potential of digital technology, after all. Mobile Self-Checkout. Neren said.

Retail 147
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Will AI Be Starbucks’ Secret Weapon To Driving Sales And Growth?

PYMNTS

“I hope you’re convinced we’re continuing to set the bar for digital in brick-and-mortar,” Matt Ryan, Starbucks chief strategy officer, explained after sharing the company’s technology plans. The company’s plan is to use a cloud-based “digital flywheel” to deliver personalized customer experiences across the globe.

Seattle 100
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SmartCart Rolls Into New Zealand Grocery Store

PYMNTS

Consumers don’t have to be Amazon Prime members (or Seattle-area residents living near the first Amazon Go markets) to have a checkout-free grocery experience. Imagr itself reportedly aims to achieve significant penetration in markets across Australia, the U.K., It can even, said Muggleston, improve customer service.

Seattle 100