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Why North American Merchants Are Adopting Alipay In-Store (And Online)

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To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Walgreens is no stranger to the Chinese market – or Alibaba: In September , the retailer unveiled the launch of a Boots flagship store on Tmall Global.

Online 140
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The Global Connected Retail Market May Top $82B By 2025

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Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Nordstrom , for example, has rolled out a new store concept , Nordstrom Local, that premiered in West Hollywood. billion on online purchases in 2017. A recent study says that U.S. Given the 3.8

Retail 102
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Innovating New Direct Paths To Customers For DTC Startups

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Which is what drove DTC food brand Hungryroot to open its first pop-up store this spring in New York City, according to Mollie Chen, vice president of brand and customer experience. We’re hoping the store will put us in touch with more customers and real-time feedback,” she said in an interview.

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How Experiential Retail Is Giving Physical Stores An Edge

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One of the most commonly talked-about and executed strategies in the 2020 connected commerce world is experiential marketing. But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. Wine and cheese for the shoppers?

Retail 210
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Salesforce Taps Amazon For Call Center AI

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Service agents traditionally have had to gather data from many sources to tackle the needs of customers. This new service keeps all information in one place to enable tracking of customers’ assets, orders and support history. The new services were announced at Salesforce’s Dreamforce conference Nov.

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Post-Toys R Us, Retailers Vie For Experiential Toy Shoppers

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Retailers are doubling down on toys amid a gap in the market left by the bankruptcy of Toys R Us. toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. The atmosphere comes as brick-and-mortar retailers have to differentiate themselves from their eCommerce counterparts.

Retail 166
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The Walmart Amazon Whole Paycheck Tracker: The Delivery Edition 

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The clock is ticking — holiday shipping deadlines are approaching and the last of the holiday shopping procrastinators are either rushing to order online or resigning themselves to a last-minute trip to a crowded mall or shopping center to tough it out in line with all the other procrastinators.