Perficient

SEPTEMBER 9, 2020

In the past, ecommerce was believed to be the simple act of building a commerce website for your business and seeing how your customers used it. Some may do onboarding to encourage existing customers to use a new platform, but it requires more investment and strategy than just that.

Resources 340

Resources System Marketing Strategies Strategy 340

FICO

MAY 17, 2023

FICO is on a mission to unlock the potential of Applied Intelligence and create a connected end-to-end customer experience. As a company we have spent a tremendous amount of capital and resources, in building and developing what is going to be a platform that will power this vision.

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

South State Correspondent

MAY 2, 2022

As a result, bankers love the idea of a sales funnel – put enough prospects at the top of the funnel, and a certain number of customers will fall out the bottom. Add more resources, and you get more customers. Instead of thinking about how you can grow customers, the commercial lending team often thinks about increasing loans.

social media 195

social media Management Marketing Resources 195

PYMNTS

JANUARY 18, 2018

The regulatory pressures on banks is not only fierce, it’s also continually changing, forcing financial institutions (FIs) to invest vast resources to stay on top of evolving rules. But according to a new report from EY, it would be unfair to say that regulation is the only driving force behind large banks’ changing market strategies.

Regulation 156

Regulation Innovation Fintech Marketing 156

Gonzobanker

JUNE 25, 2021

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. These tips can help executives manage – and keep – the people so critical to customer care. Customer Experience.

Customer Experience 95

Customer Experience Fraud Policies Training 95

Insights on Business

JULY 23, 2018

That said, there are two points where they seem to agree: 72 percent expect more emphasis on customer experiences than on products over the next few years. CxOs recognize the demand for people with skills to manage new markets, new business models and new ways of engaging with customers and business partners.

Innovation 96

Innovation Security Case Study Strategy 96

Gonzobanker

JUNE 22, 2017

We suggest you strategically focus your insourcing efforts on these five things: Information management – It’s a real pain to find good data and reporting people. But we cannot outsource information management to third parties. You all have managers that ask different questions the data must answer. Too seldom.

Training 88

Training Lending Customer Experience Tools 88